Reservation, Late Arrival and Cancellation Policy
- All services require a credit card to guarantee a reservation. You will not be billed unless there is a cancellation or no show. Upon arrival, guests may choose their method of payment, such as cash, card, or gift certificates. There is no extra charge for cash transactions. Two dollars extra for card transactions. We accept Visa, MasterCard, and Discover.
- You may cancel or reschedule your appointment without charge up to 4 hours preceding your appointment. Cancellations and rescheduling within the 4-hour window will be charged full price of the scheduled service.
- Please arrive 3 to 5 minutes prior to your appointment time to check in and get ready, so that we can start your massage on your appointment time. Our massages are a full 30, 60, 90, or 120 minutes. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly.
- Your satisfaction is the most important thing to us. We will start with the pressure level you choose, but feel free to let us know if you need us to adjust pressure anytime during the massage. Just tell us "harder" or "softer", and we will follow your instructions.
If you want to know the earliest available massage sessions, or have any other questions about our massages, please don’t hesitate to text or give us a call at (619) 319-8820. It's our pleasure to assist you.